Using Interactive Digital Products to inform Community Health Improvement Service Commissioning
PHE ePoster Library. Haynes H. Sep 12, 2019; 274493; 53
Hayley Haynes
Hayley Haynes
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Abstract In 2019 we secured the re-procurement of Community Health Improvement Service contracts in Dorset. The tendering process included 6 lots - Health Checks, Emergency Hormonal Contraception, Long Acting Reversible Contraception, Needle Exchange, Supervised Consumption, and Smoking Cessation. To inform commissioners and to better engage community providers we asked, 'How can we be smarter with our information?' We wanted to use the data we had effectively to inform decision making and increase the uptake of the new services. A digital product was built using data visualisation software. It showed the activity from the last year geographically in a suite of maps. These maps were available online within the published procurement information. It enabled prospective providers to drill down to their lot and CCG locality of interest. A second visualisation was designed to update the commissioners during the procurement process. Updated weekly, this showed which providers had applied, and those who were yet to apply, highlighting gaps in provision to the commissioners, enabling follow up in areas of low uptake or high demand Publishing an interactive tool online provided benefits over the course of the project - all from the same fundamental interface and piece of work. While it enabled prospective providers to retrieve the information relevant to them, take-up of the community contracts increased, and commissioners were reassured as the project progressed. Now embedded on our website the public can easily find where to access services in their community. External funding details
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