Does Training for Audit in Public Health make an Impact? A Kirkpatrick Short and Long-Term Evaluation
PHE ePoster Library. Rushdy A. Sep 12, 2019; 274392; 195
Dr. Amal Rushdy
Dr. Amal Rushdy
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Abstract
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Abstract Introduction
Training in quality improvement including audit began following a review within health protection and PHE. A systematic audit programme delivered external audit training of successive cohorts of audit trainers and leads from 2012-2017. The aim of training was to improve the quality of audit programmes and service delivery. A training evaluation assessing short and long-term impact was undertaken using Kirkpatrick methods up to level 4 for the first time organisationally.Method The Kirkpatrick 4 level training evaluation methodology was used for short and long term impact. One cohort of trainees was selected for evaluation levels 1-3 (reaction, learning, behaviour) using questionnaire's, survey and semi-structured interviews. The long-term evaluation level 4 (results) used multiple data sources at an organisational level with comparative analysis.
Results
All levels 1-4 of the Kirkpatrick evaluation showed positive impact to training delivered, learning outcomes, behaviour change and organisational results. Using the results of the evaluation, there was improved audit training, leadership, engagement and quality of audit programmes. Other organisational benefits included improved resources for audit, internal trainer training, support networks and digital resources. Changes which have been sustained.
Conclusion
Audit training for quality improvement was considered worthwhile, with high levels of satisfaction from participants, with added benefits of long term audit improvements and sustained change. Future training programmes should consider the benefits of training evaluation methodologies such as Kirkpatrick to both improve and demonstrate behaviour change and organisational results. External funding details
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