A Citizens Inquiry Approach to Improving Community Health & Wellbeing
PHE ePoster Library. Petch L. 09/10/18; 221220; 41
Liz Petch
Liz Petch
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Abstract Blackpool Council have worked in partnership with the NHS across the Fylde Coast to ensure people and communities are involved in decision making about what affects their health and wellbeing and what can be done about it - by organising Citizens Inquiries in Neighbourhoods. We have so far undertaken four Citizens Inquiries which look into what helps and hinders health and wellbeing in neighbourhoods. We do this by recruiting and bringing together 20 - 25 residents from each neighbourhood to deliberate together. They share experiences and create recommendations for all relevant service providers, culminating in a launch event led by citizens to present their recommendations to agencies and co-produce an action plan outlining the potential contributions of citizens, agencies, and both working together. Issues raised to date include; GPs and health supportMental health, loneliness and isolation The way services are delivered Young people and community facilities Employment, training and learningPolice, traffic and parkingBy showing how residents can be supported to take the lead in identifying health and wellbeing issues, and then exploring deeply how current services operate on the issues prioritised by residents, we aim to reach agreement on what changes could be made by everyone to better community health and wellbeing. A key to the success of this is ensuring resident's devise their own solutions and recognise the role they have to play in creating these solutions. We model co-production by supporting residents, decision-makers and staff to understand why everyone's contribution is needed. External funding details NHS England Vanguard 2017/18
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