Patient Journeys following an NHS Health Check in East Sussex: Behaviour Change Successes and Pitfalls
PHE ePoster Library. martin h. Sep 12, 2017; 186462; 19
hayley martin
hayley martin
Login now to access Regular content available to all registered users.

You may also access this content "anytime, anywhere" with the Free MULTILEARNING App for iOS and Android
Rate & Comment (0)
Abstract Introduction: Embedding prevention across the whole system is a key priority in our local place based transformation programmes East Sussex Better Together and Connecting4You, and our NHS Health Checks programme is an important contributor to this . Because there is little research on the post-health check journey and whether people change their behaviour and reduce their disease risk we commissioned a follow-up evaluation of the Health Check programme focusing on the patient journey to understand the impact on behaviour change; this will be completed in June 2017. Methods: The evaluation includes a rapid evidence review, 90 qualitative patient interviews, customer journey mapping, video case studies, qualitative stakeholder interviews, and secondary analysis of patient survey data collected after the Check. Results: The evaluation explores the patient journey from pre-invite through to referral to a lifestyle services or to a clinician for diagnosis. We will present our findings, focusing on the post-health check journey including (1) recall and perceptions of advice and the extent advice is followed (2) the referral pathway and process of accessing lifestyle services and clinical follow-up care (3) successes and pitfalls of the post-health check journey as they relate to behaviour change and reducing disease. Conclusions: Our conclusions will focus on transferrable learning from the evaluation to improve Health Checks and maximise impact. We will also share successes of the post-health check journey to date. Video case studies can be shared to highlight both impact and learning.
    This eLearning portal is powered by:
    This eLearning portal is powered by MULTIEPORTAL
Anonymous User Privacy Preferences

Strictly Necessary Cookies (Always Active)

MULTILEARNING platforms and tools hereinafter referred as “MLG SOFTWARE” are provided to you as pure educational platforms/services requiring cookies to operate. In the case of the MLG SOFTWARE, cookies are essential for the Platform to function properly for the provision of education. If these cookies are disabled, a large subset of the functionality provided by the Platform will either be unavailable or cease to work as expected. The MLG SOFTWARE do not capture non-essential activities such as menu items and listings you click on or pages viewed.

Performance Cookies

Performance cookies are used to analyse how visitors use a website in order to provide a better user experience.

Save Settings